Terms of service

Last updated: Sep 2026

Welcome to Smartsy (smartsy.in). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us
Prices for our products are subject to change without notice

2. Products and Pricing

All products displayed on Smartsy are subject to availability
We reserve the right to limit the quantities of any product we offer
We have made every effort to display product colors and images as accurately as possible; we cannot guarantee your device's display of any color will be accurate
Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout

3. Orders and Payments

By placing an order, you confirm that all information provided is accurate and complete
We use PayU as our payment processor. All payment information is handled securely by PayU and is not stored on our servers
We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. In such cases, a full refund will be issued

4. Shipping and Delivery

Shipping timelines are estimates and not guaranteed; delays due to courier partners, weather, or unforeseen circumstances are outside our control
Please refer to our [Shipping Policy] for full details

5. Returns and Refunds

All returns and refunds are governed by our [Refund Policy], available on our website

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and the Smartsy brand name, is the property of Smartsy and protected by applicable intellectual property laws
You may not use, reproduce, or distribute any content from this site without our prior written consent

7. User Conduct

You agree not to use our website to:

Violate any local, national, or international law
Transmit any harmful, threatening, abusive, or defamatory content
Attempt to gain unauthorized access to our systems or interfere with the website's functioning

8. Limitation of Liability

Smartsy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website
Our total liability for any claim shall not exceed the amount paid by you for the product in question

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Jharkhand, India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.